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November 2018

Using White Label Reputation Software for Agencies and SEOs

By |2019-04-25T14:35:45+00:00November 14th, 2018|Industry News, Reputation Management|

Afraid your marketing agency is too small to provide all the services your clients need? Do you lack the expertise, manpower, and resources to provide comprehensive services as part of your digital marketing packages? White label reputation management software is a solution that benefits your agency and your clients. Adding white label reputation marketing services [...]

October 2018

Google Plus is Shutting Down – How to Use Google Posts Instead

By |2019-04-25T14:35:46+00:00October 11th, 2018|Industry News, Reputation Management, Small Business|

On October 8th, The Keyword (Google’s Official Blog) announced that Google+ is shutting down. Building up to end of Google Plus, Google recently revealed a security breach they discovered back in March 2018 contributed to the decision to phase out Google+. Ben Smith, Vice President of Engineering over at Google had this to say about [...]

September 2018

Google Discover: New Google Search Features

By |2019-04-25T14:35:46+00:00September 27th, 2018|Industry News, Reputation Management|

On September 24, Google announced a Google Feeds update called Google Discover that promises to let people “Discover new information and inspiration with Search, no query required.” This update includes a new design for the Search feed that makes exploring your interest easier by uncovering new, interesting content that matters to the search engine user. Google Discover [...]

Facebook Recommendations – FB Pages Updates and Reviews New Look

By |2019-04-25T14:35:46+00:00September 14th, 2018|Industry News, Reputation Management, Reviews, Small Business|

Recently, Facebook announced that Facebook Recommendations is the new way customers review, tag and recommend your business. This is great news because Facebook Pages are one of the best free business tools available to any business owner and you can use your Page to get your business in front of local customers while both building [...]

August 2018

Choosing the Best Reputation Management Software – CHECKLIST

By |2019-04-25T14:35:46+00:00August 30th, 2018|Free Resources, Reputation Management|

If you're like most business owners, you have your hands full just trying to run and grow your business. Time is a limited resource, right? Choosing the best reputation management software for your online reputation management (also known as ORM) may not seem a priority but neglecting your online reputation could be devastating to the [...]

How To Respond to Google Reviews: Owner Responses to Positive & Negative Reviews

By |2019-04-25T14:35:47+00:00August 16th, 2018|Reputation Management, Reviews, Small Business, Tips & Tricks|

With the latest updates to Google My Business, it is now even more important to learn how to respond to Google reviews the right way. Whether the Google reviews are good or bad, both positive and negative reviewers now receive an email from Google My Business letting them know when a business owner has responded [...]

July 2018

Reputation Management Tips for Local and Small Businesses

By |2019-04-25T14:35:47+00:00July 12th, 2018|Reputation Management, Reviews, Small Business, Tips & Tricks|

Reputation Management may sound like a big business process that your small business doesn’t have to worry about, but that just isn’t true. Whether you are a dentist, carpet cleaner, beauty salon, taco stand, or bed and breakfast you’ll benefit from these reputation management tips for local and small businesses. In your industry, there may [...]

June 2018

How to Optimize Your Google My Business Listing – 2018 Complete Guide

By |2019-04-25T14:35:47+00:00June 14th, 2018|Reviews, Small Business, Tips & Tricks|

Knowing that Google is Master of the Universe when it comes to search engine use and new customers finding your business, it is vital to understand how important your Google My Business listings are to ranking higher in Google search results. Claiming and verify a Google My Business listing for each location of your business [...]

April 2018

Google’s New Review Guidelines – Review Gating and Google Reviews Updates

By |2019-04-25T14:35:47+00:00April 23rd, 2018|Reputation Management, Review FAQs, Reviews|

Google just updated its review guidelines for Google My Business users who collect reviews from customers. This applies to the user-generated content that shows as star ratings and customer reviews on Google platforms such as search results and map results. This April 12, 2018 update included specific guidelines on review gating, which is filtering candidates [...]

Online Review Monitoring – Protect Reputation & Earn More Customers

By |2019-04-25T14:35:48+00:00April 5th, 2018|Reputation Management, Reviews, Small Business, Tips & Tricks|

Online review monitoring ensures you know what is being said about your business online where your next customer is hanging out.  Internet savvy consumers are doing internet searches, gathering information, and making their buying decisions in seconds.  Building a five-star reputation requires actively gathering new reviews, and online review monitoring ensures any negative reviews are [...]