Google just updated its review guidelines for Google My Business users who collect reviews from customers. This applies to the user-generated content that shows as star ratings and customer reviews on Google platforms such as search results and map results. This April 12, 2018 update included specific guidelines on review gating, which is filtering candidates [...]
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In 2018 citations and business directory listings continue to be one of the easiest and straightforward tactics to get links pointing back to your local business and NAP (Name, Address, Phone Number) data online where search engines can find and verify your locations. These citations are still crucial because links and NAP from reputable and [...]
Back in August, Google introduced a new feature called Questions & Answers to Google Maps. Google Questions & Answers lets local business owners and the public answer consumer questions adding another layer of data to the knowledge panel and local finder. In December this feature moved from mobile-only to include desktop display. THE GOOD: Google Questions [...]
Two questions will tell you if you need this free download of the 2018 Reputation Management Checklist: When a customer searches for your business, do you know what shows up in search results? Do search results give the impression you are a reliable and well-liked business? If the answer is no to either of [...]
Get more reviews – it’s one of the easiest ways to build a positive online presence, protect your reputation, and increase the visibility of your business. Now more than ever customers are sharing their opinions with literally anyone and everyone who will listen. Compliment or complaint, people are searching for and listening to real customer [...]
Have you seen your business listing falling in local search rankings? Local search rankings can be so complex it’s near impossible to tell why your business listing has fallen in search engine results at first glance. But there are some key questions you can dig into that will likely shed light on where the problem [...]
Looking for a way to easily add another revenue stream to your business while providing a new suite of valuable services to your clients? White label reputation management software lets your business deliver more services and take all the credit while an established platform, with expert support, provides the service. If you are a digital [...]
As another whirlwind year comes to a close let’s take a look at what changed in Local SEO in 2017, the lessons we learned, and how we can use that information to create a winning 2018 Local SEO strategy. With the number of changes that happened in search engine optimization, especially on the local level, [...]